User Guide

About delivery and shipping charges
The total amount of one order is
For orders over 11,000 yen (tax included): Free shipping
For orders under 11,000 yen (tax included): 550 yen (tax included) nationwide

*We do not ship overseas.
*We do not accept shipping by mail.
Please place your order with this in mind.
Delivery company
・Yamato Transport
・Japan Post

* We do not generally accept requests for specific delivery companies.
However, if you have preferences regarding time, branch office or post office pick-up, we will accept your request to specify a delivery company.

Delivery Information
Delivery time
* Items in stock will be shipped within 3 days of ordering (excluding weekends, holidays, and long holidays)

● Items that are out of stock (pre-order items)
Please allow some time for delivery as we are currently creating our inventory. We will contact you with the expected delivery date after confirming your order.

● Made-to-order items will be shipped approximately one month after ordering.

If you would like to have your item engraved, it will be shipped approximately 2 weeks after your order.

● Made to order + engraved . Shipped approximately one and a half months after order.

● In-stock items + made-to-order items
If you purchase both in-stock and made-to-order items in a single order, we will ship your order as soon as the items are available.
If you would like to receive an item that is in stock first, please contact us using the inquiry form .

*For made-to-order products and engraved products, if the delivery period includes long holidays such as the New Year holidays, it may take 1 to 2 weeks longer than usual.
*If you would like to check the expected delivery date before placing your order, please contact us using the inquiry form, stating the product name and product code.